About Upkit reports

If someone shared an Upkit report with you, this page is for you.

An Upkit report is a document generated on one person’s own phone from entries that person made themselves. It is a personal log. It is not a medical record, and it may not have been checked by anyone — not even the person who exported it.

Upkit produces two kinds of reports. Part A of this page applies to both. Part B covers each report on its own.

A report can be wrong in two ways: because of what the person recorded — or did not record — and because of a fault in the software that produced it. Both are covered below.

Part A — Every Upkit report

1. Where the data comes from

Everything in a report is something the person typed, tapped, or chose in the app. Nothing is checked against a prescription, a pharmacy record, or a product database.

Generation happens entirely on the device. Upkit never receives, stores, or sees the contents of a report.

Entries can be edited afterwards. What you see is what the person last entered, which is not necessarily what they entered at the time — and not necessarily what happened.

2. What no Upkit report is

• Not a prescription and not evidence of one.
• Not a dispensing record from a pharmacy, and not a Medication Administration Record (MAR).
• Not verified — by Upkit, by a clinician, by a pharmacy, or by anyone else.
• Not complete. Each report covers only what the person chose to include (see Part B), and only what they recorded in Upkit. Other medicines, supplements, and treatments may exist outside it.
• Not proof that a dose was, or was not, taken.
• Not a clinical assessment. The streak count shown in the app is a habit counter, not an adherence measure, and it does not appear in any report. A report does not check for drug interactions, evaluate dose safety, or flag anything as clinically concerning. The absence of a warning in a report does not mean there is nothing to be concerned about.
• Not guaranteed to be free of faults. A report is produced by software, and software can fail. It may be incomplete, mis-formatted, or wrong because of a defect rather than anything the person did, and the fault will not necessarily be visible. Whatever you intend to act on, confirm it with the person rather than relying on the document alone.

3. Start with the first page of the report

No report will ever tell you it is complete. Even with nothing excluded, a report shows only what was recorded — not what happened. A report exported with nothing excluded is still not a full picture.

A filtered report is not evidence that something did not happen. It is only evidence of what was selected to be shown.

If you are holding any page other than the first, you do not know what the report covers or what was left out. Ask for the complete document.

4. Snapshots, edits, and corrections

A report is a snapshot taken at the moment it was generated. It does not update, and an older copy may no longer match what is in the app.

Records in Upkit can be edited, added to, corrected, and deleted after the fact. A report shows the current state of those records. Apart from events the app records itself — such as a medication being added — it does not show when an entry was created, whether it was entered at the time or added later, or what it said before it was changed. There is no audit trail.

5. Dates and times

• Times are shown in the device’s local time zone at the moment each entry was recorded. If the person travelled, or a daylight-saving change occurred, intervals between entries may not reflect the real elapsed time.
• The report filename uses an ISO date (YYYY-MM-DD) so that files sort consistently. Dates inside the document are formatted for reading, so the same date can look different in the filename and in the body.

6. Authenticity — we do not certify anything

Upkit does not sign, hash, timestamp, or otherwise certify exported files. The Upkit name and logo printed on a report are part of the layout, not a mark of authenticity. Once generated, a report is an ordinary PDF or CSV. Anyone with the file can edit it — including removing the disclaimer.

A document that looks like an Upkit report is not proof that Upkit produced it, that a particular person produced it, or that its contents are unmodified.

Do not treat an Upkit report as an authenticated document.

7. If you are a clinician, pharmacist, or carer

An Upkit report is best used as a conversation starter before or during an appointment, not as a data source. Where a decision matters clinically, verify against dispensing records, pharmacy refill data, laboratory results, or direct clinical assessment.

8. Not for legal, insurance, employment, or regulatory use

Upkit reports are not intended, designed, or suitable as evidence. Do not rely on one as the basis for, or as evidence in:

• legal or court proceedings, including custody, capacity, or liability matters;
• insurance claims, underwriting, or benefits assessment;
• employment, fitness-for-duty, or disciplinary decisions;
• clinical trial records, regulatory submissions, or pharmacovigilance reporting;
• any process requiring a verified, tamper-evident, or attributable record.

Self-reported data, user-controlled scope, editable history, no audit trail, and no authentication: for all of these reasons an Upkit report cannot support any of these uses.

9. Responsibility and limits

The person who records in Upkit is responsible for the accuracy and completeness of what they record, for checking a report before relying on it or sharing it, and for explaining to whoever receives it how they record entries and what was left out.

Upkit and Synctronic LTD provide the export feature “as is.” We do not verify report contents, do not interpret them clinically, and are not responsible for decisions made in reliance on a report — by the person who exported it or by anyone they share it with.

This does not limit any right you have under applicable consumer or health law, and does not exclude liability that cannot lawfully be excluded.

The full contractual terms are in the Reports & Data Exports section of our Terms of Service, and how exports are handled is described under Exporting Your Data in our Privacy Policy.

Part B — Report by report

Each report below is described under the same six headings. A new report type will be added here in the same shape.

History Report

What it contains

The entries recorded against one medication over the period the person chose: scheduled doses with their status, as-needed doses, stock changes, and general changes to the schedule or medication details. Each row shows the time, the amount where one applies, and — if included — the person’s notes.

Doses and units are the person’s own input. Upkit offers a list of units, but the person can type their own, and none of it is checked against a prescription or what was dispensed.

What it leaves out

• Any other medication. A person may export a separate History Report for each medication, so you may be given more than one.
• Any record type or date outside the chosen scope (see the scope block below).
• Stock entries the person deleted when they stopped tracking stock. Those entries are gone from history and from every report exported afterwards.
• Whether a tablet was swallowed, an injection given, or a cream applied. When someone marks a dose “Taken,” Upkit records the time of the tap, not the event.
• Late taps, early taps, entries made from memory, catch-up entries for several days at once, and bulk actions on past records. None of that is visible in the report.

The scope block on page 1

Before exporting, the person chooses a date range, which record types to include, and whether to include notes and details. Page 1 states the result:

There are two kinds of omission, and the block distinguishes them:

• Whole records missing. If a dose status (Taken, Skipped, Unmarked, As Needed) or a log type (stock, general) is listed under Not included, entries of that kind exist and are not shown.
• Details missing. If Notes & details is listed under Not included, every record is present but the person’s written notes have been left out.

How to read the labels

File formats

PDF — the disclaimer, the scope block, and the page strip are part of the layout.

CSV — intended for spreadsheets and analysis tools. The disclaimer and the scope lines are written into the first rows of the file, but many tools skip leading rows on import, copying just the table drops them, and anyone editing the file can delete them. If you are given a CSV, the disclaimer may not have travelled with it. Ask for the PDF, or read this page alongside it.

The disclaimer printed on it

This report is populated from self-recorded entries in Upkit and may be incomplete or inaccurate. You are responsible for checking that it is accurate and complete before relying on it, and for explaining how you recorded the entries and which export filters were applied. It may serve as a discussion aid for your care team, but it is not a verified medical record and does not replace professional medical judgment.

Beneath it on page 1: “This report may be filtered.” Pages after the first carry the strip “Self-recorded log — not a verified medical record. This report may be filtered; see page 1 for the reporting period and record types it covers.”

Medication Report

What it contains

One entry for each medication the person ticked before exporting, grouped under Active, Paused, and Archived. Each entry shows:

• Name, form, and status — as the person entered them.
• Schedules — the current schedule (Taking now, or On hold if paused), any upcoming or ended schedules and breaks, or No schedule.
• Instruction notes — free text written by the person.
• Pause reason — the note the person wrote when they last paused the medication, if any.
• Photo — a picture the person took of their own medication at some point. It may show old packaging, a different strength, or a medicine they no longer take, and it is not evidence of a prescription. Every photo is captioned “Photo may be out of date.”

What it leaves out

• Any medication the person left unticked. The report does not list what was left out.
• Dose history. Whether doses were taken, skipped, or missed is not in this report; that is what the History Report is for.
• Conditions, healthcare providers, and stock levels.

The scope block on page 1

Page 1 states how many medications are included out of how many are recorded, and which status groups they fall in:

This report includes 5 of 10 medications recorded in Upkit, across Active and Paused.

If the two numbers differ, ask what was left out and why. Before exporting, the app warns the person that an incomplete list can hide interactions or duplicate treatments; whether they acted on that warning is up to them.

How to read the labels

A medication can carry more than one schedule — one running now, others set to start later or already ended. Each schedule row carries a label:

File formats

PDF only. There is no CSV version of the Medication Report.

The disclaimer printed on it

This report is populated from medications recorded in Upkit and may be incomplete or inaccurate — photos in particular may be out of date. You are responsible for checking that it is accurate and complete before relying on it, and for explaining which medications you chose to include. It may serve as a discussion aid for your care team, but it is not a verified medical record and does not replace professional medical judgment.

Beneath it on page 1: “This report may be filtered.” Pages after the first carry the strip “Self-recorded log — not a verified medical record. This report may be filtered; see page 1 for the medications it covers.”

Questions

For any questions, please contact us at:

hi@upkit.app