About Upkit reports
If someone shared an Upkit report with you, this page is for you.
An Upkit report is a printout of what one person recorded in a medication-tracking app on their own phone. It is a personal log. It is not a medical record, and no one other than the person who recorded it has checked it.
This page explains, in plain language, exactly what an Upkit report can and cannot tell you.
The short version
This report is populated from self-recorded entries in Upkit and may be incomplete or inaccurate. You are responsible for checking that it is accurate and complete before relying on it, and for explaining how you recorded the entries and which export filters were applied. It may serve as a discussion aid for your care team, but it is not a verified medical record and does not replace professional medical judgment.
That paragraph appears near the top of every report Upkit generates — though, like anything else in the file, it can be edited out afterwards.
A report can be wrong in two different ways: because of what was recorded — or not recorded — by the person, and because of a fault in the software that produced it. Both are covered below.
1. What an Upkit report is
- A document generated on the user’s own phone, from entries that user made themselves.
- About one medication. A person can export a separate report for each medication they take, so you may be given more than one.
- Covering only the date range and record types the user chose before exporting.
- A snapshot taken at the moment it was generated. It does not update, and an older copy may no longer match what is in the app.
Upkit never receives, stores, or sees the contents of a report. Generation happens entirely on the device.
2. What an Upkit report is not
- Not a prescription and not evidence of one.
- Not a dispensing record from a pharmacy, and not a Medication Administration Record (MAR).
- Not verified — by Upkit, by a clinician, by a pharmacy, or by anyone else.
- Not a complete picture of the person’s medication. It covers one medication; other medicines, supplements, and treatments are not in it.
- Not proof that a dose was, or was not, taken.
- Not a clinical assessment. Upkit does not calculate adherence scores for the report, check for drug interactions, evaluate dose safety, or flag anything as clinically concerning. The absence of a warning in a report does not mean there is nothing to be concerned about.
- Not guaranteed to be free of faults. A report is produced by software, and software can fail. It may be incomplete, mis-formatted, or wrong because of a technical defect rather than anything the person did. A fault will not necessarily be visible: a report can look entirely normal and still be wrong. Whatever you intend to act on, confirm it with the person rather than relying on the document alone.
3. Where the data comes from
Every row in the table is something a person tapped in an app.
When someone marks a dose “Taken,” Upkit records the time of the tap against the scheduled dose. It does not, and cannot, observe whether a tablet was swallowed, an injection given, or a cream applied.
People also tap late, tap early, catch up on several days at once, record from memory, or apply a bulk action on previous records. None of that is visible in the report.
The time and the amount recorded against a dose can also be edited afterwards. What you see is what the person last entered, which is not necessarily what they entered at the time.
4. Filters change what you see — read this before the table
Before exporting, the person chooses a date range, which record types to include, and whether to include their notes.
Near the top of every report there is a block that states this explicitly:
| Line | What it tells you |
|---|---|
| Reporting period | The date range covered. |
| Included | Which record types are in this report. |
| Not included | What was left out — this line only appears when something was left out. |
| Showing X of Y records | Appears only when records were excluded. |
Read that block before you read the table.
There are two different kinds of omission, and the report distinguishes them:
- Whole records missing. If a dose status (Taken, Skipped, Unmarked, As Needed) or a log type (stock, general) is listed under Not included, then entries of that kind exist and are not shown. The report will also say how many records it is showing out of the total.
- Details missing. If Notes & details is listed under Not included, every record is present but the person’s written notes have been left out.
A banner at the top of the report states which of these applies.
A filtered report is not evidence that something did not happen. It is only evidence of what was selected to be shown.
If you need the full picture, ask the person to export again with nothing excluded.
One thing the report will never do: it will never tell you it is complete. Even with no filters applied, a report can only show what was recorded — not what actually happened. When nothing has been excluded, the Not included line is simply absent. That absence is not a guarantee.
5. What the statuses mean
| Status | What it means | What it does NOT mean |
|---|---|---|
| Taken | The person marked this scheduled dose as taken. | That the medicine was actually swallowed, injected, or applied — or that it was taken at the time shown. |
| Skipped | The person deliberately marked this dose as not taken. | Anything about whether skipping was appropriate. Any reason shown alongside it was written or chosen by the person, not by a clinician. |
| Unmarked | No action was recorded for a scheduled dose. | That the dose was missed. The person may have taken it and simply not opened the app. |
| As Needed | A dose was logged outside a fixed schedule (PRN). | That it was clinically indicated, or within any prescribed limit. |
| Stock logs | Inventory was added or subtracted. | Doses actually consumed. Stock can be corrected manually at any time. |
| General logs | The schedule, dose, or medication details were changed. | Anything about doses taken. |
Doses and units are free text. “1 tablet”, “10 mg”, “2 puffs” — whatever the person typed. Nothing is normalised against a clinical terminology, and the strength shown is what they entered, not what was dispensed.
6. Dates and times
- Times are shown in the device’s local time zone at the moment each entry was recorded. If the person travelled, or a daylight-saving change occurred, intervals between doses in the table may not reflect the real elapsed time.
- The report filename uses an ISO date (YYYY-MM-DD) so that files sort consistently. Dates inside the document are formatted for reading, so the same date can look different in the filename and in the body.
7. Corrections and edits
History in Upkit can be edited, added to, and corrected after the fact.
A report shows the current state of those records. It does not show when an entry was created, whether it was entered at the time or added later, or what it said before it was changed. There is no audit trail.
8. If you have only part of a report
Longer reports run to several pages. Every page is numbered — Page 2 of 3 — and every page after the first carries a short strip at the top repeating that the document is a self-recorded log and pointing back here.
The reporting period, and the list of what was and wasn’t included, appear on page 1 only.
If you are holding a page that is not page 1, you do not know what period it covers or what was left out of it. Ask for the complete document before relying on it.
9. Authenticity — we do not certify anything
Upkit does not sign, watermark, hash, timestamp, or otherwise certify exported files.
Once a report has been generated, it is an ordinary PDF or CSV. Anyone with the file can edit it.
A document that looks like an Upkit report is not proof that Upkit produced it, that a particular person produced it, or that its contents are unmodified.
Do not treat an Upkit report as an authenticated document.
10. If you are a clinician, pharmacist, or carer
An Upkit report is best used as a conversation starter before or during an appointment, not as a data source. Before drawing conclusions, it is worth cross-checking all data. And where a decision matters clinically, verify against dispensing records, pharmacy refill data, laboratory results, or direct clinical assessment.
11. Not for legal, insurance, employment, or regulatory use
Upkit reports are not intended, designed, or suitable as evidence.
Do not rely on an Upkit report as the basis for, or as evidence in:
- legal or court proceedings, including custody, capacity, or liability matters;
- insurance claims, underwriting, or benefits assessment;
- employment, fitness-for-duty, or disciplinary decisions;
- clinical trial records, regulatory submissions, or pharmacovigilance reporting;
- any process requiring a verified, tamper-evident, or attributable record.
For all of the reasons on this page — self-reported data, user-controlled filters, editable history, no audit trail, and no authentication — an Upkit report cannot support any of these uses.
12. A note about CSV exports
The CSV format is intended for spreadsheets and analysis tools. The disclaimer and the record-type lines are written into the first rows of the file — but many tools skip or discard leading rows on import, copying just the table drops them, and anyone editing the file can delete them outright.
If you are given a CSV, the disclaimer may not have travelled with it. Ask for the PDF, or read this page alongside it.
13. Responsibility and limits
You are responsible for the accuracy and completeness of what you record in Upkit, for checking a report before you rely on it or share it, and for explaining to whoever receives it how you record entries and what was left out.
Upkit and Synctronic LTD provide the export feature “as is.” We do not verify report contents, do not interpret them clinically, and are not responsible for decisions made in reliance on a report — by you or by anyone you share it with.
This does not limit any right you have under applicable consumer or health law, and does not exclude liability that cannot lawfully be excluded.
The full contractual terms are in the Reports & Data Exports section of our Terms of Service, and how exports are handled is described under Exporting Your Data in our Privacy Policy.
14. Questions
For any questions, please contact us at:
hi@upkit.app
